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Participate in Banknet's
"ATM User Survey 2008"
and get Free Survey Findings and more!!!

1. Become eligible to get Findings of the ATM Survey. This will be mailed to all the respondents FREE.

2. NOTE-To become eligible for lucky draw or survey report you need to fill up the form entirely and give correct information.

3. The responses provided by you in this survey shall not be used for any other purposes. We assure you that all information you put in, as well as your identity, will remain confidential. Only the data values will be used for analysis, after aggregating the data that we capture from the questionnaire.

Filling up the questionnaire will approximately take around 5-10 minutes of your time. Contact details are required to send you the Survey Findings and for the authenticity of the participants.



ABOUT BANKNET GROUP Banknet, promoted & managed by senior bankers, is a company focused on Banking knowledge, research and conferences. Banknet brings out publications & reports specific to Banking, IT-BPO industry based on extensive industry research & surveys. Banknet's research partners include IIM Ahmedabad and NMIMS, top business schools in India. IIM Ahmedabad and Banknet have formed a Think Tank to sophisticate the use of IT and the application of various intelligent systems in the Indian banking sector.


Personal Details

Your Full Name
Your e-mail * please recheck
Gender   Male                     Female
Marital Status   Married                 Unmarried/ Single
Personal Income Group

The survey...

1. Which is/are the Bank(s) that you have an account in?
2. Do you prefer using an ATM to Branch Banking?
   Yes             No
If no, why do you prefer Branch Banking 
3. How often do you use an ATM?
4. Which of the following services have you used / planning to use in an ATM?
(Tick as many options as applicable)
  Mobile Prepaid Recharge   Internet Packs (Tata Indicom / Sify etc.)
  Donations to Temples   Charity (exempted u/s 88)
  Mutual Funds Transactions   Bill Payment
  Calling Cards   None
 Others (Specify) 
5. Do you find it necessary for a guard to be present at the ATM?
   Yes             No
6. Are you aware that the fees charged while using an ATM not owned by your bank have been reduced/waived?
   Yes             No
7. What are the inconveniences / problems have you encountered while using an ATM?
  Wait in long queues   Inserting card incorrectly
  Limit on daily withdrawal   Not being able to read from the screen well
  The print on the slip is too small to read   None of the above
8. Other ATM Problems
  ATM working too slowly   Incorrect amount of Cash Dispensed
  ATM not releasing card   Unclear instructions / terms used on ATM
  ATM running out of money   ATM not able to print slips when demanded
  Non availability of Deposit Envelopes   None of the above
 Others (Specify) 

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