According to the NASSCOM, in FY 07, the Indian ITES-BPO segment grew by 33.5% per cent contributing USD 8.4 billion to the total software and services exports of USD 31.4 billion..... Read more
Captives BPOs of foreign firms operating in India will not be liable to be taxed in the country, as per a landmark judgment by the Supreme Court ..... Read more
In inaugural IDC findings, Indian cities are highly ranked in offshoring, while Chinese cities are on the rise and closely nipping at India's heels..... Read more
According to the annual NASSCOM survey, the Indian IT-ITES industry (including domestic market) recorded an overall growth of 30.7% , clocking revenues of USD 39.6 billion in FY 2006-07 up from USD 30.3 billion in FY 2005-06..... Read more
PE/VC investors are looking at investing Indian IT/BPO service industry to be part of India growth story, says assocham..... Read more
Partnership rather than procurement is new path to effective outsourcing, according to PricewaterhouseCoopers new 2007 Global Outsourcing Survey..... Read more
The market potential for BTO is expected to be around $680 billion by 2008-09. Also the percentage of BTO services in the outsourcing spectrum is expected to increase from 19% in 2004 to 31% by 2009..... Read more
India's contact centre business continues to grow despite closely emerging competitors such as the Philippines, Malaysia, and Thailand..... Read detailed report
Comparison of India vis-à-vis key locations across eastern Europe, Philippines, Mexico, China and South Africa.
reveal that cost of BPO is 4-185% lower in India ..... Read detailed report
Attraction and retention of employees remain to be a key issue for the Indian IT and ITes industry. ..... Read more
Players in the services and maintenance sector in India, would soon face challenges from U.S., Europe and Japan-based product companies ..... Read more
The scale of offshoring in the financial services sector is set to virtually double by 2008..... Read more
India will be well poised to capture 6% share of the global market in Services and IT Software by 2008-09 a
..... Read more
Bank of India has started a business process re-engineering (BPR) exercise.... Read more
Business Process Outsourcing (BPO) and IT services', will contribute seven per cent to India's gross domestic product (GDP) by 2008.... Read more
Serious challenge to the sustenance of Indian BPO leadership
.... Read more
According to the recruitment firm Kelly services survey, entry level and experienced Singapore call centre operators were on an average paid 12668 US dollars and 16782 US dollars per annum, which is at least three times more in wages than their counterparts in India.
The survey, showed that call centre staff in Thailand were the lowest paid, at 2,616 dollars a year for entry-level staff, and 3,051 dollars a year for experienced staff, (with a two year working experience).
India's software industry has the potential to grow annual exports of outsourced information technology services five-fold to $44 billion, according to a study... Read more
India ranks the highest for offshoring IT outsourcing
.... Read More
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