RBI advise banks to extend all the banking facilities to the visually challenged

Reserve Bank of India has advised to banks that banking facilities including cheque book facility / operation of ATM / locker etc. cannot be denied to the visually challenged as they are legally competent to contract.

Banks are therefore advised to ensure that all the banking facilities such as cheque book facility including third party cheques, ATM facility, Net banking facility, locker facility, retail loans, credit cards etc. are invariably offered to the visually challenged without any discrimination. Banks may also advise their branches to render all possible assistance to the visually challenged for availing the various banking facilities.

In view of orders passed by the Honourable Court of Chief Commissioner for Persons with Disabilities in 2005, IBA has advised all the member banks vide their circular letter dated October 20, 2005 to offer all the banking facilities including cheque book facility, ATM facility and locker facility to the visually challenged and also assist them in withdrawal of cash.

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