India continues to be the top offshoring destination, says Gartner

Gartner's report ‘Top 30 offshoring destinations' has placed India at the top followed by China. The report shows that the dynamic nature of the market has seen a number of countries position themselves as credible alternatives to the BRIC nations (Brazil, Russia, india and China).

10 countries from Asia Pacific are represented in the Gartner's Top 30 offshoring destinations. In addition to India & China, the mix consist of mature environments that offer limited cost benefits such as Australia, New Zealand and Singapore and emerging countries with a variety of challenges, but attractive costs, such as Malaysia, Pakistan, the Philippines, Thailand, and Vietnam.

Countries such as Mexico, Poland and Vietnam have continued to strengthen their position, while others have forced their way into the Top 30. Only seven countries from America have appeared in the final list of 30. These countries are becoming an attractive proposition for the largest buying market for offshore services -the U.S. While Canada was rated ‘excellent’ for language (with fluent English and French), Latin American countries are able to leverage their Spanish-language skills increasingly in the U.S.

The top 30 list also includes 13 countries from EMEA and for the first time saw two North African countries enter the leading countries in EMEA. Locations such as Ireland, Israel and South Africa fared well for language skills, because of the quality and quantity of English-language speakers.

Northern Ireland, Sri Lanka, Turkey and Uruguay in the Top 30 list have been replaced by the new entrants Egypt, Morocco, Panama and Thailand.

India to remain the preferred choice for outsourcing services, says D&B ...Read more

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