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NBFCs to issue Co-branded Credit Cards

RBI notification dated 4th December 2006

In order to strengthen the NBFC sector by allowing diversification of their area of business, Reserve Bank of India has decided to allow Non-Banking Financial Companies (NBFCs), selectively, registered with the Reserve Bank of India to issue co-branded credit cards with scheduled commercial banks, without risk sharing, with prior approval of the Reserve Bank , for an initial period of two years and a review thereafter. NBFCs fulfilling the following minimum requirements are eligible to apply:

(i) Minimum net owned fund of Rs.100 crore;

(ii) The company should have made net profit as per last two years audited balance sheet;

(iii) The percentage of net NPAs to net advances of the NBFC as per the last audited balance sheet should not be more than 3%;

(iv) The non-deposit-taking NBFCs (NBFCs-ND) should have CRAR of 10% and deposit-taking NBFCs (NBFCs-D) should have CRAR of 12% or 15%, as applicable to the company.

3. In addition, the NBFCs would be required to adhere to the following stipulations:

i) Operational Aspects

a) The role of the NBFC under the tie-up arrangement should be limited only to marketing and distribution of the co-branded credit cards. The co-branded credit card issuing bank would be subject to all the instructions / guidelines issued by its concerned regulatory authority.

b) The co-branded credit card issuing bank would be solely responsible for fulfillment of KYC requirements in respect of all co-branded cards issued under the tie-up arrangement.

c) The risks, if any, involved in co-branded credit cards business should not get transferred to the business of the NBFC;

d) The co-branded credit card account should be maintained by the customer with the bank and all the payments by the co-branded card holders should be in the name of the bank; account if any maintained by the user with the NBFC should not be debited for settlement of dues arising out of co-branded credit card;

e) The NBFC entering into tie-up should be guided by the need to ensure confidentiality of the customer’s accounts. The co-branding NBFC should not reveal any information relating to customers obtained at the time of opening the account and the co-branded credit card issuing bank should not be permitted to access any details of customers’ accounts that may violate NBFCs ‘ secrecy obligations.

d) The bank issuing the card should put in place suitable mechanism for the redressal of customer grievances. Customer complaints arising out of deficiency in the credit card service shall be the responsibility of the bank.

e) Legal risk, if any, arising out of court cases, damages, etc shall be borne by the issuing bank.

ii) Other Aspects

a) The NBFC should have put in place guidelines on fair practices code b) The NBFC should be adhering to Know Your Customer Guidelines and provisions of prevention of Money Laundering Act; c) The NBFC should be complying with Non-Banking Financial Companies Acceptance of Public Deposits ( Reserve Bank) Directions, 1998 and/or Non-Banking Financial Companies Prudential Norms (Reserve Bank) Directions, 1998, any other instructions and provisions of RBI Act, 1934 to the extent applicable to the NBFC concerned;

d) The NBFC should comply with other terms and conditions as the Bank may specify in this behalf from time to time.

Helpline for Credit Card Customers
Credit Card Operations of banks

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