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ATM Usage Rising Among Indians- Banknet India

More people are now moving towards using the ATM for their banking needs. According to a 2006 survey by Banknet India, 95% people now prefer this modern channel to traditional mode of banking. Almost 60% people use an ATM at least once a week. Increased ATM usage is also helped by the fact that customers have now the flexibility of using ATMs of other banks, as most of the banks are part of major interbank networks like National Financial Switch (NFS), Mitr, BANCS, Cashtree and Cashnet.

ATMs are now seen to be more than mere cash dispensing machines. Customers use ATMs to recharge their mobile phone pre-paid connections, pay their utility bills, even mutual fund transactions – making them at par with flexibility given in internet banking – only more secure.

In view of growing importance of ATMs in India, Banknet India is bringing out a comprehensive “Report on Indian ATM Industry” . The report also includes ATM User Survey by Banknet India.

This report will be released at “Conference on Indian ATM Industry”, to be held on 31st May, 2007 at Mumbai. Prominent speakers from major banks and ATM industry will discuss on key areas related to Growth & Usage of ATMs in India, ATM Networks, Security and related Issues, Key Trends and Challenges. In addition there will be a Special Session on Kiosks.

ATMs have been used by banks not only to expand their reach to customers, but also to offer value-added services. According to Mr. Anurag Khanna, CMD, Banknet India, now ATMs are increasingly seen as a tool for financial inclusion – the introduction of biometric ATMs, has led this channel to expand a bank’s reach to the rural masses.

There is also interest towards white-label ATMs. Many companies are interested in this model, where the ownership of the ATM will not be with the banks but with third parties who deploy them and make money on fees charged on every transaction.

Number of ATMs installed in the country grew by almost 20%, from 17,642 last year, to more than 21,000 by March 2006. Wide acceptance of ATMs by consumers, introduction of biometric ATMs, and various value-added ATM services will maintain growth in the industry, added Mr. Khanna.

For sponsorship, speaker opportunities and other Information on ATM Report or Conference please mail us at OR call us at- 91-22-67102091/26204181

Banknet India's Report on Indian ATM Industry 2007


1. Executive Summary of the Report
2. Overview of World ATM Market
3. Overview of ATM Industry in India
4. ATMs in Indian Banking Industry
5. EFT Networks in India- Industry Structure & ATM Networks
6. ATM as Revenue Centre
7. Issues Related to ATM Industry
8. Outsourcing Trends in ATM Banking
9. Future Trends in ATM Industry


I What is ATM?
II RBI Guidelines / Circulars
III ATM User Survey Report 2006
IV Major Vendors and Service Providers


Growth of ATMs since 2000-Numbers
Transaction Volumes, Terminal Growth And Functionality
Break-up of ATMs Bank group-wise
Branches and ATMs of Scheduled Commercial Banks
Preference of ATMs over Branch Banking
Frequency of usage of ATM
Various Value-Added Services used
Inconveniences / Problems encountered while using an ATM
Other ATM Problems

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