CRM in banking, customer relationship management : Banknet India


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Name :	Divyansh
Subject:	CRM in banking
Message :	I am a student of the final year of BMS (Bachelor of Management Sciences). I wanted some information on CRM in banking & financial institutions in India. I found your portal quite interesting and informative. I wanted to know if you could provide me with information on the aforesaid topic with some case studies of banks like ICICI, Standard Chartered, Citibank etc. I would be greatful if you respond.