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Banknet India's Report on the Indian ATM Industry-- May 2007




List Price: Printed Book- Rs 4500 (US$160)
E-Book(PDF)- Rs 4000 (US$130)

Edition: May 2007
Format: e-book (Adobe Reader)
55 A-4 Size Pages
Fully Printable Version
This Publication is available in both printed & PDF Format

Special Introductory Offer :
Printed Book- Rs 3800 (US$140)
E-Book(PDF)- Rs 3400 (US$110)

Printed book cost includes shipping charges



Banknet India's Report on the Indian ATM Industry was released at Banknet India's Conference on the Indian ATM Industry on 31st May 2007 at Mumbai.

This is the most comprehensive report on the ATM Industry in the Indian scenario. The report shows the trends and latest happenings in ATMs in India over the past decade. Inputs, suggestions and information from number of senior bankers and academicians have helped in putting together this report.

What this report offers:

Current numbers of ATMs deployed, with a category-wise break up
The working of Interbank Networks and other agreements present in the Indian scenario
The pros and cons of sharing a network
A clearer understanding of transactions
How outsourcing certain functions in ATM management can benefit the bank
Guidelines by the country's regulatory body
Also includes an exclusive ATM User Survey by Banknet India and its key findings
The report is based on primary as well as secondary data from established sources

This Report attempts to answer questions like:
How will alliances help Banks to strategically deploy ATMs?
How can Banks improve their customers' experience at the ATM?
What solutions should ATM Vendors, Network Management companies approach the banks with?
Can Front-end Software Solutions improve ATM Users' experience?
How can Banks align their service offering to support their other parallel channels like internet and mobile banking?

TABLE OF CONTENTS

1. EXECUTIVE SUMMARY

2. OVERVIEW OF WORLD ATM MARKET

3. OVERVIEW OF ATM INDUSTRY IN INDIA

3.1 GROWTH OF ATMS IN INDIA
3.2 TRANSACTION VOLUMES
3.3 FUNCTIONALITY

4. INTERBANK NETWORKS IN INDIA

4.1 COMMUNICATION NETWORK
4.2 OWNERSHIP STRUCTURE
4.3 FEE STRUCTURE
4.4 ATM NETWORKS
4.5 CATEGORIES OF ATM TRANSACTIONS

5. ATM AS REVENUE CENTRE

5.1 FINANCIAL BENEFITS
5.2 INCREASE IN OFF-SITE ATMS
5.3 GROWTH OPPORTUNITIES

6. ISSUES RELATED TO ATM INDUSTRY

6.1 CONSUMER RESISTANCE
6.2 COST, MAINTENANCE AND TECHNOLOGY SUPPORT
6.3 FRAUDS

7. OUTSOURCING TRENDS IN ATM BANKING

7.1 REASONS FOR OUTSOURCING
7.2 INDEPENDENT SALES ORGANIZATIONS (ISOS)

8. FUTURE TRENDS IN ATM INDUSTRY

8.1 BIOMETRICS
8.2 WHITE-LABEL ATMS

ANNEXURE 1: WHAT IS AN ATM?

1.1 CLASSIFICATION
1.2 GENERAL DESCRIPTION OF ATM TRANSACTIONS

ANNEXURE 2: BRANCHES & ATMS OF BANKS IN INDIA

ANNEXURE 3: RBI GUIDELINES / FORMS

3.1 RBI GUIDELINES FOR AUTOMATED TELLER MACHINES (ATMS)
3.2 DETECTION AND IMPOUNDING OF COUNTERFEIT BANKNOTES
3.3 SPECIAL GUIDELINES FOR URBAN CO-OPERATIVE BANKS (UCBS)

ANNEXURE 4: ATM USER SURVEY 2006

4.1 EXECUTIVE SUMMARY
4.2 KEY FINDINGS
4.3 PROFILE OF SURVEY PARTICIPANTS
4.4 FINDINGS OF THE SURVEY
4.5 SURVEY QUESTIONNAIRE









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