09.45 am

:

INAUGURAL SESSION –

Financial Inclusion & Customer Service

Welcome Address- Mr Anurag Khanna, Chairman & MD,
Banknet India

Opening address- Mr Bhaskar Ghose, Managing Director & CEO,
IndusInd Bank

Key Note Address- Mr R Bhaskaran, CEO,
Indian Institute of Banking & Finance (IIBF)

11.00 am

:

SESSION I

Risk Management, Basel II, KYC & AML

1.45 pm

:

SESSION II

Data Mining, Business Intelligence & CRM

4.00 pm

:

SESSION III

Internet & Mobile Banking/ ATMs

5.45 pm

:

NETWORKING TEA/ COFFEE (VIP/ SPEAKER LOUNGE)

•  Banknet Forum Members

• Speakers

• Sponsors

• Special Invitees